Sorting Serial Numbers... huh???

I've had experience with various customers over the years, as I've been employed with several IT vendors usually on the delivery end. But this is the first time I've encountered a client which wants the machines' serial numbers sorted. I have no idea what relevance the sorted serial numbers have on their system, but the reason cited is because the company does their own asset tagging and want the items delivered to be sorted. I don't understand. Really, I don't. The reason I say this is because companies (specially large companies and government offices) have asset tags with property asset numbers. These are the ones with relevance. Other numbers printed or written on the tags are supporting to the property asset numbers. In that case, the machine's serial number's significance is to ensure uniqueness.

Looking at it from a different viewpoint, why are the machines not sorted according to serial numbers once these are shipped out of the vendor warehouse? One reason I see is that this ensures that machines from any single batch are distributed randomly across several vendors. This ensures that if there's any problem with a batch, no single customer takes the brunt of the error. Imagine if you bought a whole bunch of electric bulbs all from one bad batch, and these start exploding one by one, you would have to ask yourself why all of this happened to you, and to you alone? It starts getting personal from there. Batch randomization makes sense for the manufacturer.

Serial number sorting isn't so bad. Ten items in a box gets sorted pretty fast. But if the delivery gets to the point of thirty boxes of ten items per box, this starts getting pretty messy pretty fast. How about 2,000 items, with ten machines to a box? Or one set of three different items, each with their own serial numbers, and the order is for 1,000 sets? And you have only four people to sort these out? The only intellectual exercise you have here is the planning. Implementation gets to be pretty dumb, rote and repetitive pretty fast.

Just another rant.

--Andoy
18 June 2008